Specialist, Facilities Management & Employee Engagement

We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA. You will take care of the smooth running and general happiness of our offices and colleagues, with a 'can-do' attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale.

Responsibilities

Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors; Serve as the first point of contact for all Workplace Experience matters across MENA; Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events; Plan and execute employee engagement events that foster community, culture, and well-being; Ensure key stakeholders are kept well informed of all Workplace operations; Collaborate on a daily basis with landlords to ensure and provide a great working experience to all employees; Drive strategic change in region for the Workplace management area to ensure operational excellence; Report on KPIs and SLAs; Budget management for all sites; Operate in line with all CKO Procurement policies; Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed; Ensure legal compliance for all matters concerning health, safety and security in the region; Collaborate with the wider Workplace team on global initiatives and strategic projects; Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team

Requirements

Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment; Proven experience managing multi-site building operations cross borders; Solid understanding of building compliance and relevant legislation; Intermediate proficiency with MS Office, Excel, Outlook and Google Apps; Great interpersonal skills and ability to interact and communicate with influence; Proactive and solutions focused with a customer mindset; Attention to detail and strong organizational skills; Strong vendor / contract management and negotiation skills; Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed; Hands-on, always ready to roll up your sleeves and go above and beyond; Excellent written and communication skills