Tesco Travel Money Advisor

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureaux, supporting our customers with their travel money needs and delivering brilliant service every time.

Responsibilities

Welcoming customers, building relationships and delivering fantastic customer service; Understanding what matters most to each customer and helping them with their travel money needs; Putting training into action and offering expert advice on products and services; Working in a fast-paced environment processing foreign exchange transactions and online orders accurately; Working together as a team driving performance, delivering excellence and celebrating success; Following company processes and paying attention to detail

Requirements

A great communicator with a passion for great customer service; Actively listens to understand customer needs and create a fantastic customer experience; Positive, can-do attitude with a desire to make a difference each day; Real team player who is ready to learn, grow and develop

Benefits

Optional private medical, dental and critical illness insurance at corporate rates; Discounted health checks and wellness screenings; Wellbeing support programmes for physical, mental and financial wellness; Bravo Benefits discounts across retail, travel and lifestyle; Flexible shifts with overtime available; 25 days holiday plus bank holidays (pro-rata) with options to sell days; Monthly bonus for hitting targets; Pension plan with Scottish Widows; Career development, training and internal opportunities