Workplace Experience Manager

The Kuala Lumpur office is the technology powerhouse of MoneyLion. The Workplace Experience Manager is responsible for delivering an exceptional workplace experience that enables employees to do their best work and strengthens connection to our culture and values. As a member of the Global Workplace team, this role serves as the primary workplace representative on-site, leading day-to-day office operations and ensuring a safe, welcoming, and highly functional workplace environment.

Responsibilities

Lead day-to-day workplace operations, ensuring a safe, compliant, well-maintained, and highly functional office environment; Oversee delivery of workplace services including facilities coordination, reception and visitor services, food and beverage programs, janitorial services, maintenance, mail and deliveries, office supplies, and general office operations; Serve as the primary point of contact for building management, workplace vendors, and service providers; Manage local vendor relationships and service delivery, or partner closely with the company's outsourced facilities management provider; Support the development and execution of local engagement initiatives that build community and strengthen connections; Lead planning and execution of workplace events, leadership visits, town halls, celebrations, meetings, and employee programs; Manage event logistics including catering, vendor coordination, communications, space planning, and onsite execution; Provide day-to-day leadership, guidance, and prioritization for office support staff; Act as the local representative of the Global Workplace team; Support site-level workplace budget planning and forecasting in partnership with Workplace leadership; Manage workplace-related purchasing, expense tracking, vendor invoicing, and budget administration in accordance with company policies

Requirements

5+ years of experience in workplace experience, office management, hospitality, facilities management, operations, or a related field; Experience managing workplace vendors, service providers, and operational budgets; Experience partnering with business leaders and employee committees to drive engagement and culture initiatives; Proficiency with Microsoft Office Suite and modern workplace technologies, including AI-enabled productivity tools; Flexibility to support occasional early morning, evening, or after-hours events (approximately 5–10% of time)

Nice to have

Bachelor's degree or equivalent experience; Experience working within a corporate workplace, facilities, hospitality, or employee experience environment