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Business Operations, Property and Facilities Manager

dunnhumby Gurgaon, India
On-site work

Publication date: 09/11/2026

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. We're looking for Business Operations, Property and Facilities Manager who can bring expertise to ensure smooth execution of the end-to-end office operations in India and globally, ensuring that processes align to business strategy/ policy, embed best in class practices in property management and ensure safety & security for employee.

Responsibilities

Ensure smooth execution of the end-to-end office operations in India and globally, with processes aligned to business strategy and policy; Own and lead all aspects of facilities improvements and changes, such as upgrades, office space re-design, furniture selection, procurement, installation, and maintenance agreements; Manage the Legal and commercial matters for dh India with counterparts in the Global team; Own delivery of Programs pertaining to Security, Compliance and Employee Safety; Provide inputs on major / critical business decisions in terms of financial viability, covenants and develop business cases to support them; Conduct the annual budget planning, identify and implement cost savings, track monthly spending, and ensure PO processes and spending limits are followed; Implement facilities programmes and projects, identify areas of improvement, and coordinate internal office moves and relocations to maximize employee productivity; Deliver 100% compliance on all building and facilities operations and drive office sustainability plans; Manage all lease contracts, including the lease database, ongoing lease analysis, lease renewal negotiations, and critical date actions; Define and implement procurement best practice, ensure competitive tendering, and negotiate best value; Deliver contract cost savings, manage commercial risk and exposure, and negotiate terms, conditions and pricing with suppliers with the Procurement team; Review and approve requisitions for the assigned region / category where procurement review is required within agreed service levels, and provide advice and support to business requestors and approvers

Requirements

12-15+ years of facilities and office property management experience

Benefits

Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000; Group Term Life Insurance and Group Personal Accident cover with disability benefits; Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support; Office commute support, internet allowance of INR 2,000 per month, work-from-home kit support, subsidised food, and wellbeing resources; Long service awards, Talent Scout referral programme, and family milestone support; 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday; Flexible working hours
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