Client Delivery Partner - Industry Solutions

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, data scientists and architects, consultants, and delivery specialists. As part of the Complex Delivery team within Industry Solutions Delivery, the Client Delivery Partner (CDP) is responsible for leading large, transformational deals from origination through delivery stabilization. The CDP is a customer facing executive, leading a matrixed, cross-functional team through deal and delivery execution, simplifying complexity, and marshalling the full capabilities of Microsoft to deliver differentiated customer value and ensure Microsoft profitability. Work site: 3 days per week in-office. Travel: 25-50%. Profession: Consulting Services. Discipline: Client Delivery Partnership. Role type: Individual Contributor.

Responsibilities

Lead large transformational deals from origination through delivery stabilization; Lead cross-functional, cross-organizational deal teams through Strategic Deal pursuit, negotiation, and close phases; Initiate and stabilize delivery; Provide customer facing executive leadership throughout deal and delivery stages; Act as the main counterpart for the customer and work with the customer executive sponsor to originate, shape and deliver customer business value; Direct the cross-functional Microsoft team and lead the development of deal content and structure; Define customer tangible and intangible business outcomes and structure deal pillars; Architect the proposal, including commercial propositions, and oversee the scoping of ISD workstreams; Lead negotiations with the customer and coordinate messaging across Microsoft deal teams; Leverage and integrate Microsoft resources to shape a differentiated and compelling deal; Oversee initiation and mobilization of delivery teams; Lead Microsoft steering committees and provide executive decision making and escalation path; Be accountable for the financial performance of the deal, including Azure Consumed Revenue (ACR), ISD revenue and margins; Manage escalations and conflict resolution; Ensure collaboration across Internal Senior Leaders; Lead through uncertainty and encourage a culture of resilience and continuous learning

Requirements

Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience; OR Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience; OR equivalent experience; 6+ years leadership experience in a matrixed environment; Advanced level of English proficiency

Nice to have

Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience; OR equivalent experience; 12+ years relevant work experience in solution delivery; 5+ years relevant work experience within Financial Services industry & financial management (e.g. Profit and loss)