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Cluster Sales Manager MICE & Groups 25hours and Mama Shelter (f/m/d)

Fairmont Grand Del Mar Zürich, Switzerland
Full-time On-site work

Publication date: 29/08/2026

How does your working day look like... Brand ambassador for 25hours Hotels and Mama Shelter: development and maintenance of personal customer contacts as well as main contact person for business partners and customers in the corresponding business segment; Acquiring new customers and maintaining existing customers for the MICE & Corporate and Leisure Groups segments via telephone and activities; Participation in the creation and implementation of annual plans, campaigns and activities; Representation of the hotels at trade fairs, networking events, sales calls and events; Continuous market observation and analysis; Conducting hotel tours; Developing strategies and measures to increase the company's success in consultation with the Sales, Marketing and Revenue departments; CRM maintenance, administrative sales activities and follow-ups; Responsibility for sales performance via MICE brokerage platforms

Responsibilities

Brand ambassador for 25hours Hotels and Mama Shelter: development and maintenance of personal customer contacts as well as main contact person for business partners and customers in the corresponding business segment; Acquiring new customers and maintaining existing customers for the MICE & Corporate and Leisure Groups segments via telephone and activities; Participation in the creation and implementation of annual plans, campaigns and activities; Representation of the hotels at trade fairs, networking events, sales calls and events; Continuous market observation and analysis; Conducting hotel tours; Developing strategies and measures to increase the company's success in consultation with the Sales, Marketing and Revenue departments; CRM maintenance, administrative sales activities and follow-ups; Responsibility for sales performance via MICE brokerage platforms

Requirements

You have already worked in a hotel of a comparable size and not only managed the events department there, but have already taken on responsibility as a member of the squad; You are fluent in German and English; You have the ability to inspire people with our concept and are a passionate salesperson; You know what it means to handle administrative work cleanly and reliably; You are a doer and openly admit when you have done something wrong; You not only bring your skills to the table, but also your character

Nice to have

Familiarity with Cvent, Anais (or other CRM systems) and Opera; Other languages are an advantage

Benefits

Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee; Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners; Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world; Benefits from great offers from our numeros cooperations partners; Be part of our hilarous staff parties and much more
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