Property Claims Adjuster

The Property Adjuster is responsible for managing and evaluating property insurance claims from an office environment. This position will assess damages by reviewing photos, documentation, and estimates provided by policyholders or third-party vendors. This position will analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards. Honeycomb is reinventing the commercial real estate insurance industry. The position is remote unless located within a reasonable commute from one of the company's offices (Chicago, Austin, Denver, Roseville).

Responsibilities

Manage and evaluate property insurance claims from an office environment; Assess damages by reviewing photos, documentation, and estimates; Analyze and process claims, determine coverage, review contracts and negotiate settlements according to policy guidelines and regulatory standards; Review claims documentation including photos, estimates, reports, and contracts to assess damage and extent of loss; Analyze claims for accuracy and determine the cause of damage; Collaborate with vendors to estimate repair or replacement costs; Manage claims through the full lifecycle from initial report to settlement; Communicate with policyholders, contractors, and service providers to negotiate fair settlements; Act as primary point of contact for policyholders, clarifying coverage and resolving claim issues; Document all communications, decisions, and actions in claim files; Ensure compliance with company procedures, legal requirements, and industry regulations; Ensure accurate interpretation of insurance policies, terms, and conditions

Requirements

Independent Adjustor License in home state or a designated home state required; Previous experience in property claims handling required; Strong understanding of property insurance policies, claims processes, and damage estimation; Attention to detail to review claims documentation and identify inconsistencies or issues; Excellent verbal and written communication skills; Strong problem-solving and analytical skills; Proficiency in claims management software, Microsoft Office, and other relevant technology tools; Ability to manage customer expectations and handle challenging situations with professionalism; Ability to work at a desk for extended periods

Nice to have

Bachelor's degree; Texas or California Independent Adjustor License preferred; Experience handling commercial property claims involving Condominium Associations or Rentals is highly preferred; Knowledge of damage estimation; Ability to travel minimally for training or occasional meetings

Benefits

ISO stock options; Medical, dental, and vision coverage for you and your dependents; HSA with company contributions; 401(k) with employer match; Flexible time off; 10 company-paid holidays; Paid family leave; Target 5% annual bonus