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Supervisor, Quality Control

Western Digital Bayan Lepas, Malaysia
Full-time On-site work

Publication date: 03/09/2026

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Responsibilities

Track eNCS issuance by operations and categories; Manage on-hold/off-hold in accordance to eNCS cases; Follow up and work with respective QC/QA engineers closely for accurate on-hold & prompt off-hold; Alert QA in case of any parts already shipped out during on-hold.; Constant checking on QC Engineers/QC Leaders to ensure accurate and on time triggering to minimize on-hold; Provide guidance and training to technicians to ensure enough and accurate supporting data to aid process owners troubleshooting during issuance of eNCS.; Work closely within QC & with QA to review rework data & off-hold assessment efficiently.; Identify potential escapees, correct on-hold time frame as provided/discussed with Process owners.; Attend Daily Production/Quality meeting, Weekly QC/QA improvement meeting & Yield Focus; Drive or handle specific projects related to QC improvement.

Requirements

Bachelor's Degree in Sciences or related experience.; Between 4-7 years of relevant work experience; Knowledge of testing and troubleshooting skills; Strong analytical and problem-solving abilities; Excellent communication and leadership skills; Proficiency in statistical analysis and related software applications; Adaptability to a dynamic working environment
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