Assistant Property Manager (Leasing & Experience Manager II) - Metropolitan, Chesapeake Brickline Flats)

Some companies call them “Assistant Property Managers” or "Assistant Business Managers", but at Prometheus our Leasing & Experience Managers do so much more. As a Leasing & Experience Manager, your role is a constant blend of: Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service, this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience. Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions. Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections. Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones.

Responsibilities

Provide five-star quality customer service and remedy neighbor concerns to ensure ultimate neighbor experience; Assist other Neighbor Ambassadors with closing; Create strategic sales and marketing programs to maximize rental activity; Develop intimate knowledge of market conditions; Take proactive role in preparation and maintenance of neighbor profiles; Assist with pricing, concessions, occupancy reporting, and collections; Supervise the leasing team; Provide general training and development; Set goals and celebrate milestones

Requirements

High school diploma or general education degree (GED) required; At least two years' experience in a leasing position; Passion for working in a customer service, sales and marketing environment; Availability to work weekends

Nice to have

Bachelor's degree preferred

Benefits

Medical, Vision, Dental: 100% company-paid plans (including eligible dependents) and affordable buy-up options; Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability; Behavioral Health Program Accessible 24/7; Tax-Free Flexible Spending Accounts; 401(K) Retirement Plan with Employer Matching; Recognition & Rewards Program (Torch); Vacation: 10 days per year with accrual increasing over time; Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones; Sick Leave: 9 days per year; 12 paid holidays, including your birthday; Paid Volunteer Time; Tenure-based Housing Discounts; Educational Assistance, Tuition Reimbursement; $200 Incentive Per Lease; Discretionary Semi-Annual Bonus Plan; Weekend Shift Premium Pay; Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests