German Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

We are seeking a meticulous and culturally adept German Speaking Digital Trust and Safety Analyst to join a dynamic social media company in Sofia, Bulgaria. This pivotal role involves safeguarding online communities by identifying and mitigating harmful content and policy violations, ensuring a secure and positive user experience. If you are passionate about digital integrity and possess exceptional German language skills, this German-speaking job in Bulgaria is for you.

Responsibilities

Review and analyze user-generated content on social media platforms to ensure compliance with community guidelines and policies; Identify, investigate, and action policy-violating content, including hate speech, misinformation, spam, and other harmful material; Apply critical thinking and analytical skills to interpret complex policy guidelines in the context of social media content; Collaborate with cross-functional teams to report emerging trends, policy loopholes, and user safety concerns; Maintain high levels of accuracy and efficiency in content moderation tasks; Provide feedback on policy improvements and product enhancements based on observed trends and user behavior; Engage with users or escalate complex cases as per defined protocols; Contribute to maintaining a safe and trustworthy digital environment for millions of users

Requirements

Native or fluent German (spoken and written) is essential for this role; Valid EU passport is mandatory; A keen understanding of social media platforms and online community dynamics; Excellent communication and interpersonal skills, with an ability to articulate findings clearly; Strong analytical and problem-solving capabilities, with attention to detail; Ability to work independently and as part of a team in a fast-paced environment; Previous experience in content moderation, trust and safety, or a related field is advantageous

Nice to have

Previous experience in content moderation, trust and safety, or a related field

Benefits

Competitive Monthly Salary; Fully Paid Training; Health Insurance; Fully Paid Relocation Package (flight, transfer, hotel); Monthly Performance Bonus; Opportunity to work with a leading global social media company; A vibrant and multicultural working environment in Sofia; Career growth and development opportunities within the tech industry