Project Manager - Data Success

Citian is a fast growing, venture backed SaaS technology company based in Washington, DC, whose software solutions revolutionize how transportation and infrastructure systems (roads, rail, transit, bicycle, pedestrian) operate. Reporting to the Head of Data Success, the Project Manager will manage data ingestion/extraction projects for a portfolio of government agency clients, from contract kickoff through data refinement, working directly with state DOT project leads, MPO program managers, and city/county traffic engineers and GIS specialists. The role is the primary point of accountability between what Citian committed to in the contract and the implementation team.

Responsibilities

Own the full implementation lifecycle from contract execution through internal launch and client training handoff; Translate customer SOWs and commercial documents into structured project plans with phases, milestones, tasks and deliverables; Build and maintain project-specific work breakdown structures and project plans for each assigned Citian project; Serve as the primary client-facing point of contact for state DOTs, MPOs, cities and counties from kickoff through stabilization; Navigate government procurement norms, including milestone acceptance, change orders, and SOW amendments in a public agency context; Drive client data readiness and scope, ensuring customers provide timely access to scoped data for ingestion in accordance with prescribed timelines and Statements of Work; Coordinate with engineering to ensure timely completion of environment builds, configuration and quality assurance tasks; Translate technical delivery status into plain-language updates for non-technical stakeholders; Manage data ingestion/extraction projects for a portfolio of government agency clients, from contract kickoff through data refinement

Requirements

7+ years of professional experience in an enterprise SaaS implementation, professional services, or technical consulting environment; 2+ years of project management experience; Strong background within Data Engineering or Data Science including ingestion and extraction; Demonstrated ability to own complex, multi-stakeholder projects end-to-end with hard deadlines; Comfort operating in ambiguity, building process where there isn't one, not just following it; Strong written and verbal communication, ability to represent Citian professionally in front of government clients

Nice to have

Background in transportation planning, traffic engineering, DOT/MPO consulting, or public sector GIS; Experience with city asset management, infrastructure operations, or field data collection programs; Familiarity with GIS concepts: geodatabases (GDB), Esri REST services, data ingestion workflows; Experience implementing software for state or local government clients; PMP or equivalent certification; Venture backed startup experience ideally within GovTech

Benefits

Competitive salary and benefits package including medical, dental, and vision insurance; Generous PTO; 401(k) company match; Monthly commuter transportation benefit; On-site gym; Free snacks in the office; High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup