VP, Client Enablement

We are seeking a VP of Client Enablement to oversee enablement activities across a portfolio of client accounts within the Open Media Studio ecosystem. This role is ideal for someone who thrives in a hands-on environment, working closely with clients, agencies, and internal teams to drive adoption, engagement, and measurable value from DTA’s products. You will be responsible for ensuring that enablement plans are executed effectively, that client teams are trained and supported, and that feedback loops are established to continuously improve the client experience. You will work alongside regional and global enablement leaders to ensure your cluster’s enablement efforts align with DTA’s broader business objectives.

Responsibilities

Oversee enablement activities across a portfolio of client accounts within the Open Media Studio ecosystem; Ensure enablement plans are executed effectively; Ensure client teams are trained and supported; Establish feedback loops to continuously improve the client experience; Manage enablement programs for a portfolio of smaller client accounts; Conduct product walkthroughs, demos, and training sessions tailored to client needs; Support change management initiatives; Act as the primary enablement contact for the cluster; Connect clients with product, engineering, and data strategy teams; Gather and relay client feedback; Facilitate integration with the Open team on cross-studio deployments; Uphold governance models for cross-studio global client solutions; Monitor adoption metrics, engagement levels, and client satisfaction; Assist in new business pitches and client retention efforts; Develop enablement materials, case studies, and success stories

Requirements

Experience in client enablement, customer success, or training within a technology or data-driven organization; Strong understanding of technology platforms and ability to act as a confident product advocate; Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders; Ability to work collaboratively across functions and manage multiple client priorities; Analytical mindset with the ability to interpret adoption data and translate insights into action; Right to work in this location

Nice to have

Familiarity with media planning and buying workflows

Benefits

Competitive medical insurance; Group retirement plans; Vision insurance; Dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days