VP, Clients (FTC)

Role Summary and Impact: Managing Partner. Boots is looking for an ambitious Managing Partner to join our Client Leadership Community — the voice of our clients in the agency. As the voice of the client across the agency, we're focused on ensuring our clients will have their best agency experience during their time with Boots. We're looking for someone who can inspire clients and teams to create unrivalled work, help define the ways of working across the agency that deliver the best client experiences, and in turn grow our relationships with existing and potential new clients.

Responsibilities

Be responsible for the output delivered to the client across all contact points; Have a deep understanding of all elements of a client's business, category, and industry and use this knowledge to help deliver the client vision for growth; Connect with stakeholders across the client's business outside the day-to-day team; Understand where the client sits in the client lifecycle and develop a plan for appropriate connection and contacts across the agency; Engage and motivate a broad set of stakeholders across the agency, client, and industry to deliver the client vision; Work with specialist teams to build client roadmaps in areas outside of media comms such as data, digital, effectiveness; Anticipate client needs appropriate to the relationship stage; Identify opportunities for growth outside of core day-to-day connections with the client; Explore and implement new commercial model and product opportunities to drive revenue growth; Identify gaps within Boots offer that can support client and agency growth through product development; Understand client profitability requirements and manage this with clients and the team; Work with the matrix to resolve operational issues and redesign processes as necessary; Ensure accurate forecasting of current and growth opportunities is reported

Requirements

Client Leadership experience (advanced understanding of agency operations, positioning, product offerings, broader group offering, and client business/category); Problem solving (ability to solve problems and utilise data and insight effectively, ensuring solutions are mutually beneficial); Building and maintaining stakeholder relationships (trusted adviser for senior marketers, ability to collaborate with partner agencies and advise senior clients); Effective communication (credible and engaging speaker, able to deliver information succinctly and adapt formats to client needs); Right to work in the UK

Benefits

competitive medical; group retirement plans; vision; dental insurance; significant paid time off; preferential partner discounts; employee mental health awareness days