Account Associate – Accounts Receivable

alliant is seeking a highly motivated Account Associate – Accounts Receivable to join our team. The Account Associate will play a key part in supporting alliant's Client Account Associate team's outreach on receivables and driving escalations to ensure timely payment for services rendered. The focus will be on delivering exceptional internal support. This position requires a strong ability to analyze account discrepancies, prioritize and strategize account escalations, and collaborate closely with our highly-focused and driven Client Account Associates (CAAs) team to achieve departmental goals.

Responsibilities

Use proven strategies to generate escalations for the Client Account Associate team to secure timely client payments; Prepare detailed account reconciliations for completed projects and services rendered; Research and resolve client billing issues as part of the reconciliation process; Develop and implement process improvements to enhance escalation efficiency (e.g., Past Due Emails, Letters, Finance Charges); Collaborate with team members to foster a high-performing, solutions-oriented environment

Requirements

Meticulous attention to detail and excellent organizational skills; Exceptional written and verbal communication skills to effectively coordinate with Client Account Associate team; Proficiency in Microsoft Office Suite (Excel, Word, Outlook); Experience using Adobe tools for document management and communication; Strong ability to analyze account discrepancies, prioritize and strategize account escalations