Account Director, Programmatic

Role Summary and Impact: Lead a team of programmatic specialists to drive exceptional performance and client satisfaction through media buying and optimization at scale across key markets (US, UK, DE, FR and AU), with a focus on video and emerging digital platforms. Requires strong programmatic expertise, team leadership and a proactive approach to process improvement and innovation. Opportunity to work across Booking.com.

Responsibilities

Drive team performance and client success by leading, mentoring, and developing a team of programmatic specialists; Act as primary point of contact and figurehead for assigned client accounts; Build and maintain strong client relationships; Run in-house training sessions for clients; Oversee budget pacing, investment commitments, and reconcile monthly vendor invoices; Develop strategic budget allocations and annual channel plans; Maintain an active relationship with key vendors; Proactively identify opportunities to drive additional growth through optimizations, custom solutions, and understanding of non-programmatic channels; Enhance programmatic performance by contributing innovative ideas and projects

Requirements

Proven Programmatic Experience: Substantial hands-on experience in programmatic advertising, including deep understanding of DSPs, SSPs, ad exchanges, and other programmatic platforms; Team Leadership & Management: Demonstrated ability to lead, motivate, and develop high-performing teams, including experience with performance management, coaching, and mentoring; Client Relationship Management: Proven ability to build and maintain strong client relationships, communicate complex technical concepts, and manage client expectations; Analytical & Problem-Solving Skills: Strong analytical skills to identify trends, analyze data, and develop effective solutions; Communication & Presentation Skills: Excellent written and verbal communication skills, able to present clearly to technical and non-technical audiences; Organizational & Time Management Skills: Exceptional organizational skills, ability to prioritize tasks, manage multiple projects, and meet deadlines

Nice to have

Relevant industry certifications such as Google Marketing Platform Certification; Experience with advanced analytics tools and techniques such as SQL or Python; Strong business acumen with understanding of KPIs and driving business growth through programmatic advertising

Benefits

Competitive medical, group retirement plans, vision, and dental insurance; Significant paid time off; Preferential partner discounts; Employee mental health awareness days; Hybrid approach with teams in the office around four days a week; Employee resource groups and frequent in-office events; Inclusive culture