Account Manager (Performance Marketing Agency)

We're Not Looking for Employees. We're Looking for Builders. Level Agency is hiring a sharp, proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You’re a translator of data into strategy, a supporter of teams, and a champion of client success. You don’t just “manage” — you move things forward.

Responsibilities

Support the Team – Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed; Own Client Relationships – Be the go-to partner for your clients. You’ll build trust, communicate proactively, and solve problems before they start; Manage the Work – Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations; Drive Performance – Collaborate with media strategists to analyze data, identify opportunities, and guide strategy; Tell the Story – Translate metrics into clear narratives and strategic recommendations; Handle Budgets – Own forecasting, budget tracking, and campaign pacing with precision; Stay Ahead – Keep clients and teams informed on the latest marketing and industry trends; Integrate AI – Use generative AI tools to streamline work, spark ideas, and improve execution.

Requirements

3+ years in an agency or client services environment; Proven success in performance marketing, including paid media execution and optimization; Experience supporting cross-functional teams to achieve ambitious goals; Financial fluency — you’ve owned budgets, forecasts, and media pacing; Excellent communication and presentation skills; Data-savvy — you can interpret campaign metrics and pivot strategy accordingly; Highly detail-oriented, organized, and accountable; Comfortable using (and learning) AI tools to increase speed and quality; Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve workflows and ideas; Document and share your learnings to support team growth and innovation; Continuously experiment and iterate — the best solutions come from refinement; Push through the discomfort of learning new tools and stay ahead of the curve; Treat AI as a strategic multiplier — not a crutch

Nice to have

Background in ecommerce, education, or B2B verticals; Familiarity with GA4, Looker Studio, or similar analytics platforms; Experience upselling or growing client accounts; Working knowledge of project management tools (e.g., ClickUp, Asana, etc.)

Benefits

Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays; Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options; Comprehensive health benefits, mental health support, and company-paid disability & life coverage; Employer retirement contributions (401(k) in the U.S., RRSP match in Canada); Quarterly performance reviews and career advancement opportunities