Advanced Service Technician - Security Systems

We are seeking an experienced Level III Security Systems & Low Voltage Field Technician to lead installations, testing, programming, and complex troubleshooting for commercial, industrial, and high-security clients. In this senior-level role, you will handle advanced integration of Access Control, IP Video Surveillance (CCTV), Intrusion Alarms, and Structured Cabling systems. You will also serve as a technical mentor to Level I & II technicians and act as the primary on-site point of contact for project managers and clients.

Responsibilities

Mount, wire, program, and commission advanced commercial security systems including IP CCTV/NVRs, Access Control (ACS), Intrusion Detection, Intercoms, and Gate systems; Configure IP addresses, subnets, routers, switches, and client VMS/ACS software. Perform end-to-end device integration; Run, dress, terminate, test, and label Cat5e/6, fiber optic, multi-conductor, and coaxial cabling per BICSI and NEC standards; Troubleshoot complex low-voltage electrical circuits, network communication issues, ground faults, and software integration glitches; Install, wire, and test door hardware, including magnetic locks, electric strikes, card readers, request-to-exit (REX) devices, and power supplies; Interpret blueprints, floor plans, schematics, and single-line drawings. Lead on-site crews, delegate tasks, and mentor junior technicians; Perform final walk-throughs, system commissioning, customer training, and sign-offs. Complete accurate work orders and change-order documentation

Requirements

Minimum 5+ years of hands-on field experience installing, programming, and servicing commercial electronic security and low-voltage systems; Strong proficiency in networking basics (TCP/IP, VLANs, subnetting) and major security software platforms (e.g., Software House, Genetec, LenelS2, Avigilon, Hikvision, Honeywell, DSC); OSHA 10 or OSHA 30 certification; PERC Card or ability to obtain a PERC; valid Driver’s License with a clean driving record; ability to lift up to 50–75 lbs, work on ladders/scaffolds, operate lifts, and work in tight or overhead spaces; must pass a background check and drug screening (Security Clearance eligibility if required)

Nice to have

Manufacturer-specific software/hardware certifications (e.g., Genetec, Lenel, S2, Avigilon); BICSI (Installer 2 or Technician) certification

Benefits

High-quality Medical and Dental insurance coverage; Accrued PTO and paid holiday coverage; Clear pathways for professional promotion and leadership development; Continuous paid training programs