Asset Protection Specialist (Part Time), Rise on the Strip

As an Asset Protection Specialist (APS), you're not just a security presence, you're the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for. This is not your traditional security role. It's a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience.

Responsibilities

Greet all visitors with warmth and positivity; Manage check-in with professionalism and efficiency while upholding compliance standards; Provide basic concierge-level support, answering common questions and directing traffic; Serve as a visible, approachable, and responsive presence to deter incidents; Monitor the store entry/exit and site perimeters for safety, comfort, and compliance; De-escalate situations with empathy, tact, and clear communication; Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow; Report and respond urgently to safety, security, or compliance incidents; Support emergency procedures, including fire, evacuation, or weather response; Conduct visual inspections and checks per SOPs; Foster relationships and mutual trust with store teams, leadership, and customers; Share insights on guest interactions, safety concerns, and security risks; Support training of new APS team members; Other duties as assigned

Requirements

At least one year of customer-facing or concierge experience strongly preferred; Familiarity with POS systems and/or compliance technology preferred; Security, military, or law enforcement experience is a plus; Meet scheduling and availability requirements, including varying shifts such as mornings, days, nights, and weekends; Must have reliable, responsible, and dependable attendance; Must pass all required background checks including state-specific cannabis employment requirements; Possess valid driver's license or state ID; Must be 21 years or older; Must be and remain compliant with all legal or company regulations for working in the cannabis industry; Capable of remaining alert and responsive during extended periods; Able to move about the dispensary, remain stationary if required, and converse with individuals and groups; Able to operate point of sale system, computer, and office software; Able to move inventory and materials weighing up to 30 pounds independently; Comfortable standing or walking for extended periods and working both indoors and outdoors; Friendly, professional demeanor with excellent interpersonal skills; Ability to remain calm and empathetic in stressful situations; Understanding of applicable cannabis laws, safety regulations, local municipal codes, and standard operating procedures; Ability to follow instructions and incorporate constructive criticism; Operate with professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements

Nice to have

Security, military, or law enforcement experience; Familiarity with POS systems and/or compliance technology; At least one year of customer-facing or concierge experience