Assistant Director, Online Faculty Relations, Rabb School

Brandeis University is delighted to announce a career opportunity as the Assistant Director, Online Faculty Relations, Rabb School. The Assistant Director of Online Faculty Relations oversees talent management and facilitates faculty development within the Rabb School at Brandeis University. This includes assessing and maintaining teaching capacity across programs, defining hiring plans, ensuring policy compliance, and managing communications for instructors, teaching assistants, program chairs and advisory council members. Additionally, the Assistant Director focuses on online faculty talent development and is responsible for collecting information to evaluate teaching effectiveness, reviewing that information with program chairs, and communicating constructive feedback to faculty in a timely manner. This individual also collaborates with internal and university-wide stakeholders to offer a robust collection of online faculty development opportunities, resources and tools. Please submit a resume and cover letter to be considered for this position.

Responsibilities

Project and maintain appropriate level of teaching capacity and talent needs across new and existing Rabb programs; Define hiring plans and oversee the hiring process for instructors, teaching assistants, program chairs, and program advisory council members; Partner with the Provost's Faculty Affairs team to develop and manage contracts for online faculty, program chairs and teaching assistants; Assign instructors to courses in accordance with union requirements; Ensure compensation for instructors, teaching assistants, and program chairs is processed in a timely and accurate manner; Facilitate with faculty, teaching assistants and program chairs to mediate teaching and/or classroom management challenges; Monitor and recommend contract renewal/non-renewal and multi-year contract decisions for online faculty and program chairs; Ensure all practices and policies comply with the Part-Time Faculty Collective Bargaining Agreement; Direct communications to all new and continuing instructors, teaching assistants, program chairs, and advisory council members; Manage essential instructor resources, including schedules, calendars, handbooks, and policies; Manage faculty and program chair involvement in course design and course refresh projects; Facilitate annual faculty meetings with program chairs; Assist with the departmental budget process, tracking teaching and course development costs and projecting future compensation costs; Resolve issues, interpret policies, and develop and refine services and processes; Design and deliver orientation for new online instructors, teaching assistants, and program chairs; Collaborate with Rabb's academic leadership, Learning Design Team and the Center for Teaching & Learning to develop online faculty development opportunities, resources and tools; Conduct course audits to evaluate teaching effectiveness and instructional quality; Partner with Institutional Research to manage mid-course and end-of-course evaluation processes; Orchestrate with Program Chairs to review faculty performance metrics and disseminate feedback to instructors; Conduct exit interviews and analyze data to identify patterns and root causes of faculty departures; Analyze factors contributing to faculty turnover and develop retention strategies; Monitor satisfaction levels among instructors, program chairs, and teaching assistants and address issues proactively; Create communication campaigns that support teaching excellence and community among instructors; Collaborate with internal stakeholders on marketing, program promotion, mentorship, and course scheduling decisions; Assess course schedules to maximize per-course enrollments and minimize cancellations; Determine course schedule adjustments during the registration period with admissions and student services

Requirements

Master's degree required; 3+ years online higher education teaching; 3+ years of experience in faculty services, talent development/recruitment, HR or higher education administration; experience working and supporting asynchronous online graduate programs and adjunct faculty in higher education and/or with union; Able to establish strong relationships and collaboratively with faculty, colleagues, and other stakeholders across the university; Proficiency in software applications such as Microsoft Word, Excel, Google spreadsheets, and Smartsheets, etc.; Experience using Learning Management Systems; Experience working with a CRM; Experience with faculty and student information system (Workday); Able to function independently and as part of a team; Clear, effective, and diplomatic communication skills; Able to demonstrate sound judgment and initiative in solving problems

Nice to have

Doctorate preferred; Experience using Learning Management Systems, Moodle preferred; Budget management experience a plus; Experience working with a CRM, preference with Slate

Benefits

Medical, dental and life insurances; Tuition assistance for employees, dependents and spouses; 403b retirement savings plan with a generous match