Assistant Facilities Manager

JLL is seeking an Assistant Facilities Manager (AFM) to support facilities operations across a geographically dispersed corporate portfolio throughout the Washington, DC metropolitan region. The role is responsible for helping ensure day-to-day facilities activities are executed efficiently, including work-order management, preventive maintenance coordination, vendor oversight, landlord engagement and employee support requests. The position supports the broader facilities leadership team by providing dedicated operational ownership. Work shift: Monday to Friday, 8:00 a.m. – 4:00 p.m. This position does not provide visa sponsorship.

Responsibilities

Manage daily facilities operations across assigned sites throughout Washington, DC, Maryland and Virginia, ensuring a high level of service delivery and operational consistency; Serve as a primary point of contact for facility-related requests, coordinating vendors, landlords and internal stakeholders to resolve issues effectively and efficiently; Conduct regular site inspections to identify maintenance concerns, safety risks, operational deficiencies and service-quality issues; Manage work orders within Corrigo from intake through completion, including prioritization, documentation, vendor coordination and timely closure; Support preventive maintenance activities, office moves, site openings and closures, decommissioning projects and workplace changes across the portfolio; Monitor vendor and landlord performance, track commitments through completion and escalate unresolved operational or service concerns when necessary; Maintain accurate operational records, support reporting activities and identify opportunities to improve service delivery, process efficiency and overall portfolio operations

Requirements

3+ years of experience in facilities management, property management, building operations, corporate real estate or a related field; Experience managing multiple priorities, operational workstreams or facilities simultaneously in a fast-paced environment; Working knowledge of commercial building systems, including HVAC, electrical, plumbing, life safety and general maintenance operations; Experience using computerized maintenance management systems (CMMS) or work-order platforms; Corrigo experience strongly preferred; Strong organizational, problem-solving and follow-through skills with the ability to independently manage routine operational matters; Strong written and verbal communication skills with the ability to collaborate effectively across vendors, landlords and internal stakeholders; Ability and willingness to travel regularly throughout the assigned DC/MD/VA portfolio

Nice to have

Experience supporting geographically dispersed or multi-site corporate portfolios; Familiarity with vendor management, landlord coordination and facilities service-delivery processes; Experience supporting office moves, site openings/closures, facility incidents or decommissioning activities; Exposure to regulated or complex corporate environments such as government contracting, defense, aerospace or technology sectors; Bachelor's degree in Facilities Management, Engineering, Business, Construction Management or a related discipline; FMP, CFM or comparable facilities-industry certification; Experience analyzing operational data, identifying work-order trends and supporting continuous improvement initiatives

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay