Assistant Facilities Officer

Responsible for maintaining the operation of CX City and shall perform duties including facilities management, security control room operations, patrol duties, help desk services and administrative support.

Responsibilities

Responsible for maintaining the operation of CX City; To report to and assist Assistant Facilities Manager / Facilities Manager; To co-ordinate with outsourced vendors for daily facilities service and maintenance work; To assist in supervising security and other general management work; To manage the Security Control Room and monitor the access control systems, CCTV systems, Building Management system and other security control systems; To man and support any security postings, maintain order and perform duties as assigned; To perform building patrol and other patrol duties as required; To assist traffic control; To assist carpark vehicle in & out and other carpark management; To assist visitor(s) to register relevant information at loading bay; To conduct routine daily inspection in all other facility management activities in Cathay City like reporting irregularities in cleaning conditions, malfunctioned or destroyed facilities; To report any emergency situation and operate contingency plans as directed; To provide customer enquiry as Help Desk Services during non-office hours; To assist in event management; To monitor any contractor works e.g. using gondola/scissor platform in a right way; To provide some simple administrative support including job order issuance, occurrence book, routine daily and incident reports; To perform any other facilities management and related assignments as directed; To be in-charge person to have surprise check or conduct briefing (for more senior staff); To assist temperature check during the pandemic

Requirements

Holder of Security Personnel Permit and QAS training certificate; Honest, Reliable, and Responsible; Able to work independently; Good customer service awareness; Good Command of English & Chinese (including Cantonese); Good Command of spoken and reading in English is an advantage; Relevant working experience in security or property management field is an advantage

Nice to have

Relevant working experience in security or property management field; Good command of spoken and reading in English