Assistant Food and Beverage Operations Manager

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

Responsibilities

Assisting with supervising food and beverage/culinary daily operations; Ensuring guest and employee satisfaction while maintaining the operating budget; Ensuring standards and legal obligations are followed; Assists in the ordering of F&B supplies, cleaning supplies and uniforms; Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures; Supports and supervises an effective monthly self inspection program; Operates all department equipment as necessary and reports malfunction; Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met; Encourages and builds mutual trust, respect, and cooperation among team members; Develops specific goals and plans to prioritize, organize, and accomplish your work; Provides services that are above and beyond for customer satisfaction and retention; Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis; Takes proactive approaches when dealing with guest concerns; Reviews comment cards and guest satisfaction results with employees; Responds in a timely manner to customer service department request; Analyzes information and evaluates results to choose the best solution and solve problems; Comprehends budgets, operating statements and payroll progress report.

Requirements

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area; OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Benefits

Bonus eligible