Associate Manager, Finance Data Operations

The Associate Manager, Finance Data Operations is responsible for leading the team that governs the integrity, accuracy, and flow of critical business data across all financial systems. This role extends beyond sales contract administration to oversee broader systems data alignment—including CRM data, Contract Lifecycle Management (CLM), billing engines, ERP platforms (such as Salesforce and NetSuite) and in-house platforms (ie. Operator). Reporting to the Senior Manager, Finance Operations and Data, this leader will establish robust validation procedures, resolve data discrepancies between systems, and ensure that upstream operational inputs result in seamless downstream billing, accounting, and financial reporting.

Responsibilities

Lead, mentor, and manage daily operations of the Finance Data Operations team, ensuring appropriate resource allocation, productivity, and professional development; Oversee and reconcile data interfaces and data flows between front-end systems (Salesforce), Contract Lifecycle Management (CLM) tools, billing/financial engines (NetSuite) and in-house platforms/data warehouses (e.g. Operator and BigQuery) to guarantee system-to-system consistency; Implement rigorous validation protocols for critical sales, billing, and pricing data to ensure complete accuracy before billing cycles or downstream accounting closures occur; Manage contract administration processes, verifying that finalized sales agreements match financial schedules, pricing models, and compliance standards; Partner directly with Sales Operations, Billings, Revenue, and Accounting teams to troubleshoot system integration issues and optimize upstream data capture; Ensure timely validation and preparation of sales data, system performance metrics, and reporting necessary for variable compensation calculations; Identify opportunities to automate manual data validation processes, implement best practices, and document Standard Operating Procedures (SOPs); Lead the preparation of internal and external data audit requests, ensuring meticulous record-keeping and data preservation standards are met; Actively participate in daily processes to ensure data accuracy.

Requirements

3+ years of working experience in finance data operations, sales operations, system reconciliation, or a related quantitative operational field; Tertiary level qualification in Information Systems, Commerce, Business Administration, Accounting, or a related analytical field; Meticulous attention to detail and high standard of data hygiene; Robust understanding of financial processes, specifically Sales Ordering, Revenue Recognition, and Billings; Strong capabilities in designing, optimizing, and maintaining data flows and validation routines; Extensive hands-on experience with Salesforce (CRM) and/or formal Contract Lifecycle Management systems; Mastery of advanced Excel, Google Sheets, or data reconciliation tools; Experience in automation and AI tools to ensure efficiencies in validation and reconciliations of data; Experience with using data warehouses and tools such as BigQuery to manipulate and understand/extract large sets of data in daily operations; Proven ability to digest, synthesize, and resolve complex systemic errors under pressure; Solid leadership or supervisory experience, demonstrating the ability to foster teamwork and support direct reports; Excellent written and verbal communication skills, with the ability to effectively collaborate at both operational and managerial levels of the organization.

Nice to have

Previous experience in a global or multinational B2B environment is preferred; Strong experience working with NetSuite or similar mid-market/enterprise ERP platforms is highly advantageous

Benefits

Hybrid, Casual work environment; Responsible PTO policy; Primary caregiver leave; Training & Development; Learning the advanced partnership automation products; Medical Aid and Provident Fund; Group schemes with Discovery & Bonitas for medical aid; Group scheme for provident fund; Restricted Stock Units; Internet Allowance; Fitness club fee reimbursements; Technology stipend