Associate Therapist/ECM Consultant

This isn’t your average desk job — and it’s not meant to be. Yes, you’ll enjoy the flexibility of remote work for your telehealth sessions, administrative, and documentation needs. But your greatest impact doesn’t stop at the screen. Step into the community for the moments that truly matter: forging meaningful provider relationships, leading school-based workshops, and showing up at community health events where your presence makes a real difference. We’re looking for a provider who thrives in both worlds — someone who values the autonomy of delivering care virtually and feels called to be a visible champion for our mission in the field. If you’re energized by connection, driven by purpose, and ready to bring care directly to the people who need it most, we want to hear from you. Pacific Health is expanding its team and seeking a highly skilled, compassionate therapist for a hybrid role. This role involves conducting comprehensive assessments, developing individualized treatment plans, delivering evidence-based interventions, and maintaining accurate clinical documentation. The therapist will play a vital role in helping clients achieve their mental health goals and improve their overall well-being. The therapist is required to maintain the confidentiality of client information; write and interpret written clinical information accurately and effectively.

Responsibilities

Deliver direct and telehealth therapy services to clients via phone, video, and in-person; Provide crisis intervention and short- and long-term psychotherapy; Conduct mental health evaluations and formulate treatment plans; Offer referrals and case management services; Maintain up-to-date, accurate clinical records in compliance with HIPAA; Ensure all documentation is completed within established deadlines; Adhere to mandated reporting protocols; Engage with case management, administrative, and leadership teams to ensure coordinated care; Maintain professional, timely communication via email, phone, and instant messaging; Participate in team meetings, trainings, and interdisciplinary planning; Work independently with minimal supervision; Demonstrate punctuality, reliability, and responsiveness; Uphold a high standard of customer service and empathy; Establish positive, trusting rapport with patients; Interview and conduct diagnostic assessments of patients to develop treatment and recovery plans; Participate in the intake process by interviewing patients and/or family members; Provide ongoing clinical assessment, treatment planning, and clinical treatment for patients and families; Prepare and maintain clinical documentation in addition to adhering to HIPAA regulations; Complete administrative requirements including timely completion of documentation by set deadlines; Collaborate with case management, administrative, and management teams; Participate in clinical supervision and maintain supervision log; Be willing to provide mental health services via telehealth including phone and/or video calls while following mandated reporter protocols; Collaborate with the Enhanced Care Management (ECM) team on comprehensive case conceptualizations to optimize member outcomes

Requirements

Must maintain a current license with the California Board of Behavioral Sciences as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW), OR Associate Professional Clinical Counselor (APCC); Computer skills and proficiency in office suites (Google), Spreadsheets (Google Spreadsheets), operating system (Windows/MAC), communication and collaboration (Gmail); Strong analytical thinking and ability to handle multiple tasks concurrently; Excellent customer service with patients & co-workers; Excellent communication and listening skills; Ability to build rapport quickly; Detail oriented; Ability to communicate with compassion and empathy; A Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling; Possession of an active, current, and clear registration with the California Board of Behavioral Sciences (BBS) REQUIRED; Must be a mental health professional as an Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), Associate Marriage and Family Therapist (AMFT); Minimum 2 years of experience in treating mental health consumers; Fluent in written and spoken English

Nice to have

Case management experience is preferred; Bilingual in Spanish and/or Arabic is preferred

Benefits

160 Hours of Paid Time Off (PTO); 12 Paid Holidays per year, including your birthday and one floating holiday after 1 year of employment; 4 Paid Volunteer Hours per Month to support causes you care about; Bereavement Leave, including Fur Baby Bereavement; 90% Employer-paid Employee-Only Medical Benefits; Dental and Vision Insurance; FSA | Dependent Care Account; 401(k) with Company Match; Monthly Stipend; Short-Term & Long-Term Disability | AD&D; Employee Assistance Program (EAP); Employee Discounts via Great Work Perks and Perks at Work; Quarterly In-Person Events; Fully remote work within California; Opportunities for professional development and internal growth