Automotive Service Advisor | $65k+ Annually & Weekends Off | Bowling Green

Job Title

Automotive Service Advisor / Writer

Location

1523 Westpark Drive, Bowling Green, KY 42104

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Job Overview

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities

Greet every guest that enters our facility with hospitality and respect; Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand; Manage the store’s workflow in an effective and efficient manner; Consistently and effectively sell our services without jeopardizing honesty and integrity; Maintain a positive attitude and team atmosphere at all times; Communicate on the phone in a clear professional manner; Build long-term relationships between the store, yourself and our customer; Directs, coordinates, and participates in performing customer service activities; Shuttle guest as needed in CBA branded vehicle; Ensure that all repairs are performed to proper specifications.; Work together as a team and assist other employees as needed; Other duties as assigned

Requirements

Current driver’s licenses; Driving record acceptable to our current insurance carrier; Proficiency in Windows based computer software and automotive store applications; Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role; Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm; Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.); Occasionally lifting and carrying objects over 50 lbs.; Keeping a brisk work pace in a high-volume environment

Benefits

$65K Base for Highly Qualified Candidates; Quarterly Performance Bonuses; Closed Every Weekend!; Paid Vacation, Sick Days & Holidays (Black Friday included as a holiday!); Weekly Team Breakfast and Lunches; Healthcare Benefits Available; Matching Retirement Plans; On-Going Training & Career Advancement; Employee Appreciation Events; Team Member Celebration- Recognizing Employees' Birthdays and Achievements Throughout the Year; Wellness Program Offering Chaplain Care Support; Locally Owned and Operated; Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards; Continuous Training Available Through The CBA Flywheel Learning System