AV Administrator, Events & Experiences

We're looking for a talented individual who can combine technical expertise with creative vision to deliver exceptional audio-visual experiences. As an AV (Audio/Visual) Administrator, you will be responsible for designing, implementing, and maintaining cutting-edge AV systems that enhance our collaboration, presentation, and event spaces. Your expertise will help create immersive and engaging environments that inspire our teams and leave a lasting impression on our guests.

Responsibilities

Engineer unique AV solutions: Collaborate with cross-functional teams to design and implement unique AV solutions that meet the specific needs of our spaces and events; Stay up to date with the latest AV technologies to ensure our solutions are innovative, reliable and user-friendly; Build amazing spaces: Work closely with our construction, Spaceport and design teams to create immersive and engaging spaces that showcase our brand and culture; Ensure our spaces are outfitted with state-of-the-art AV systems that support collaboration, productivity and creativity; Support events: Provide technical expertise and support for SpaceX and Spaceport events, including Starship launches, village gatherings, concerts and other high-profile events; Ensure seamless execution of AV systems, lighting, and automation to create kick-ass event experiences

Requirements

High school diploma or equivalency certificate; 2+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, software, and IP networks within a mid to large enterprise environment for AV support; Q-SYS Level 1 Certification; Must be physically fit enough to regularly lift up to 30 lbs. for duties such as delivering computers, unpacking and rack-mounting equipment, etc.; Must be willing to work extended hours and weekends as needed; Must be willing to travel; Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening); Must be able to pass a background check required for this role; To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Nice to have

Experience working with construction CAD drawings, Power/Data line drawings, signal flow, AV concepts; Q-SYS Level 2 and Control Certifications; Experience with Dante and AES67 protocols; Comprehensive knowledge of state-of-the-art technology and industry standards for a broad range of live show and installed AV systems, including audio, video, broadcast, lighting, lasers and facility infrastructure; Experience deploying SACN and Art-Net lighting control systems; LED wall installation experience; Experience splicing and terminating various cable types; Experience with sound and acoustic design/engineering; Expertise in customer service, problem solving and teamwork abilities; Working knowledge of video conferencing solutions and support

Benefits

Equity; Comprehensive medical, vision, and dental coverage; Access to a 401(k) retirement plan; Short & long-term disability insurance; Life insurance; Various other discounts and perks