AV Technician

The AV Technician supports the setup, operation, maintenance, and troubleshooting of audiovisual systems for live, hybrid, virtual, and recorded events at The New York Academy of Sciences. Working closely with the Associate Director, AV, internal staff, external clients, presenters, and event planners, this role helps deliver high-quality audiovisual services across the Academy’s conference center, podcast studio, meeting spaces, and occasional offsite events. The AV Technician provides responsive technical support, excellent customer service, and ensures events are executed professionally and efficiently.

Responsibilities

Set up, configure, operate, and dismantle audiovisual equipment for live, hybrid, virtual, and recorded meetings and events; Operate audiovisual systems during events, ensuring reliable performance and providing real-time technical support to presenters, clients, and Academy staff; Troubleshoot and resolve audiovisual, presentation, and connectivity issues quickly and professionally; Prepare event spaces by testing equipment and verifying system functionality; Transport, move, and properly handle audiovisual equipment between storage areas and event spaces; Provide courteous, responsive customer service and technical assistance to internal and external stakeholders; Maintain the operational readiness of audiovisual equipment through routine inspection, basic maintenance, and proper storage; Support recording and production activities within the NYAS Podcast Studio; Review presentation files, videos, and multimedia content before events; Assist presenters with presentation loading, microphone placement, videoconferencing connections, and multimedia playback; Maintain equipment inventories by participating in routine audits; Prepare post-event reports documenting technical issues and recommendations; Stay current with emerging audiovisual technologies, software, and best practices; Assist with training new employees, temporary staff, or freelance technicians

Requirements

Minimum of two to three years of experience supporting audiovisual systems for live meetings, conferences, hybrid and virtual events; Experience operating professional audio, video, and presentation systems; Working knowledge of digital audio mixers, PTZ cameras, video switchers, wireless microphone systems, and video conferencing platforms; Familiarity with Microsoft Windows, macOS, Microsoft Office, Keynote, Zoom, Webex, and Teams; Basic understanding of IP networking and audiovisual signal flow; Strong troubleshooting, organizational, communication, and customer service skills

Nice to have

Crestron control systems; Blackmagic Design equipment; Adobe Premiere; vMix; similar platforms

Benefits

affordable health insurance; retirement plan with matching employer contributions; personal and career development stipend; generous paid time off policies; overtime compensation