Bartender - British Airways lounges - Gatwick Airport

Salary: £14.33 per hour

Four on, two off shift pattern. The four shifts comprise of two early shifts starting at 04:30 followed by two late shifts starting between 12:00 and 13:30.

Benefits

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Bartender who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Bartender who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Please note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic disclosure which we will apply for. In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history.

Responsibilities

As a Bartender, you will be responsible for crafting and serving high-quality beverages to our customers while providing exceptional service.; Prepare and serve a variety of alcoholic and non-alcoholic beverages to customers, ensuring accuracy and consistency in taste and presentation.; Provide excellent customer service by engaging with guests, taking orders, and making personalised drink recommendations based on customer preferences and preferences.; Create unique and innovative cocktail recipes, staying up to date with current trends in mixology and beverage industry.; Maintain a clean and organised bar area, including stocking and replenishing supplies, such as liquor, glassware, and garnishes.; Adhere to all relevant health, safety, and sanitation regulations, including responsible alcohol service practices.; Maintain a thorough understanding of the menu, including knowledge of ingredients and preparation methods.; Collaborate with other staff members to ensure a smooth and efficient operation, including coordinating with servers and kitchen staff.; Resolve customer complaints or concerns promptly and professionally, striving to provide a positive experience for all guests.; Assist in the preparation of ingredients and mise en place for various dishes, ensuring high standards of quality, taste, and presentation are met.; Maintain a clean and organised workstation, ensuring all ingredients, utensils, and equipment are readily available and in good working condition.; Adhere to proper food safety and hygiene standards, including temperature controls, storage procedures, and sanitation practices, to maintain a safe and clean kitchen environment.; Continuously expand knowledge of beverages, attending workshops, seminars, and tastings to enhance skills and stay informed about industry trends.

Requirements

Have a contagious passion for food and/or customer service; You draw satisfaction from working within a collaborative and inclusive team environment; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Previous experience in a similar role, especially in the food service industry, is often a plus; Some knowledge of food safety and sanitation practices; Works according to the BaxterStorey core values

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks' enhanced maternity leave; Secondary Carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme