Bather

This position is responsible for supporting groomers by owning pet flow within the salon including high-quality bathing services while ensuring the safety and comfort of every pet. This role supports salon operations by delivering an exceptional customer experience and maintaining a clean, organized work environment.

Responsibilities

Maintain regular and predictable attendance; Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs; Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage the Customer and/or Pet, Advise products or services, Make it Memorable; Safe Pet Handling; Bathing, Drying, Brushing and Combing all coat types; Nail Trimming; Ear Cleaning; Customer Service Skills; Demonstrate Professionalism; Equipment Handling and Maintenance; Ensure the safety and well-being of animals; Inspect animals for external signs of parasites, disease or injury and report findings to salon leader/groomer and pet owners; Practice Safety and Sanitization protocols; Sanitize and maintain upkeep of all grooming tools and equipment; Support appointment scheduling, phone calls, and customer follow-up as needed; Maintain records of all pet clients to include services provided and vaccination records; Operate computer as needed; Recovery of store if needed; Complete all documentation associated with any of the above job duties; Other duties as assigned

Requirements

Must be comfortable working with dogs of all sizes and temperaments; Ability to demonstrate patience and compassion for animals and confidence in pet handling; Any suitable combination of education and experience will be considered; Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds; Ability to lift and carry pets generally weighing up to 75 pounds, and over 100 pounds assisted; Ability to push and pull merchandise up to 2,000 pounds with assistance of material handling equipment; Ability to walk, stand and maintain a stationary position while grooming animals for a full shift; Ability to frequently move around the salon for a full shift; Ability to safely access all areas of the store including selling floor, stock area, register area and salon; Ability to utilize grooming instruments including shears and dryers; Ability to occasionally lift or reach overhead; Ability to stand, twist, bend, kneel, crouch, stoop and squat frequently; Ability to constantly operate store equipment such as computer, cash register; Ability to read, write, and count accurately; Ability to utilize strong written and verbal communication skills; Ability to handle and be in contact with live animals; Ability to successfully complete all training and certifications to care for live animals; Ability to successfully complete all required training

Nice to have

High school diploma or equivalent; Operate and use all grooming tools and equipment including bathing tubs, brushes, driers, and bathing products such as perfumed shampoo and soaps; Communicate effectively with Team Members and customers; Display compassion with animals and treat them accordingly; Exhibit attention to detail; Read, write and count to accurately complete all documentation; Safely work around pets and pet waste

Benefits

Medical, dental, and vision coverage; Company-paid life and disability insurance; Paid parental leave; Tuition reimbursement; Family planning resources such as adoption and surrogacy assistance