Bellperson - Residences at The Little Nell

Residences at The Little Nell offer exquisite private mountainside homes and guest rooms situated at the base of Aspen Mountain. Owners and rental guests enjoy exceptional personal service delivered by Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, and unparalleled access to America’s most famous mountain town — inspired by place, united by purpose, defined by you.

The dramatic, mountain-inspired architecture features exceptional finishes, custom furnishings, fine art, and curated collectibles, with expansive private decks and furnished balconies that overlook breathtaking mountain scenery and the vibrant energy at the base of the gondola. Residences at The Little Nell also provide access to a stunning rooftop pool and water garden, gym and yoga studio with a view.

For more information, visit https://www.thelittlenell.com/residences or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Position Summary

The Bellperson assists arriving and departing guests with their luggage and provide information and services to guest and patrons. This position reports to the Guest Services Manager.

Job Posting Deadline

Applications for this position will be accepted until October 25, 2026.

Responsibilities

Escort arriving guest to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency; Provide summary of the hotel and the amenities offered to guests; Ensure guest room is in order and describe location of television remote, air-conditioning control, guest services directory etc. to guests while checking in; Follow baggage tagging procedures and ski storage procedures; Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas; Maintain a high standard of cleanliness in the Lobby and Bell storeroom; Make manager aware of guest’s comments or compliant; Comply with all policies of the hotels and Aspen One; Assist in emergency and security procedures as directed by management; Complete tasks and projects delegate by your manager and assist other departments as staff and business levels demand; Other duties assigned

Requirements

High School diploma or equivalent required; Current Driver’s License with no violations; Previous hotel experience preferred; Basic industry terminology; Knowledge of company policies and procedures; Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concern promptly; Active listening and interpersonal skills to personalize the guest experience; Ability to act professional in a fast-paced environment; Strong attention to detail; Ability to understand written and verbal English; Ability to work independently with minimal supervision; Ability to work effectively in team settings, contributing positively to group dynamics

Benefits

Enrollment dates differ across the various programs.; Health, Dental and Vision Insurance Programs; Flexible Spending Account Programs; Life Insurance Programs; Paid Time Off Programs; Paid Leave Programs; 401(k) Savings Plan; Employee Ski Pass and Dependent Ski Passes; Other company perks