Branch Allrounder

Join a fast-growing company where your success is our priority! Motion operates across Asia Pacific—including NZ, Australia, Indonesia, and Singapore—providing industrial products and engineering service. As a Branch Allrounder, you are the backbone of the branch. Your contribution ensures customers receive prompt, accurate service while keeping operations running smoothly behind the scenes. Your ability to support multiple functions — sales, warehouse, and customer service — directly impacts customer satisfaction, team efficiency, and the overall success of the Pakenham branch.

Responsibilities

Delivering consistent and high-quality service to our customers; Assist customers with trade counter and phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner; Accurately enter cash sales, invoices, purchase orders, transfers and picking slips into the computer system in a timely manner; Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits; Ensuring sufficient levels of stock are available and advise purchasing department of stock requirements and assist with periodic stock checks; Picking and packing of orders including courier and transport documentation; Checking picked orders and invoicing; Perform physical manual handling for preparing customer orders for dispatch as well as receipting and arranging storage of goods in accordance with appropriate procedures

Requirements

At least 6 months experience in the warehouse, customer service or similar industry; High attention to detail and solid organisation skills; Ability to work independently and as part of a team; Able to lift heavy bulky items to handle stock as well as picking and packing; Productive and willing team player with a strong work ethic and positive attitude; Good computer skills - Knowledge in outlook, excel etc.; Current driver’s license; You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa

Nice to have

Experience in the Industrial Manufacturing, Hydraulics or similar background

Benefits

Market aligned remuneration with annual salary reviews; Career Progression: Clear pathways to develop and advance within Motion and the wider GPC network with access to free webinars, training events and courses; Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs; Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities; Exclusive employee benefits, including discounts on products and services