Branch Coordinator

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Branch Coordinator to join our Rexel USA team in Oklahoma City, Ok!

Summary

The Branch Coordinator is responsible for supporting the branch in all back-office functions to include stock and direct PVR’s, processing vendor returns, customer credits, as well as other operational functions. May fill in for other branch and warehouse roles.

Responsibilities

Provide support to the Branch Manager by performing daily tasks related to back-office operations; Ensure a positive customer experience that meets or exceeds expectations and is consistent with the company's quality standards; Process customer payments and resolve discrepancies, invoices, credit rebills, and Getpaid disputes; May be involved in direct or project billing POV. May be responsible for large customer portal billing and customer returns/credits and adjustments; Ensure compliance with company policies and procedures including but not limited to compliance in facilities maintenance, safety and ensures maintenance of branch fleet; Assist with branch expenses. Responsible for ordering and monitoring office and janitorial supplies and other items needed for special customer events; Ensure that expenses are coded properly and submitted for payment in a timely manner; Assist with preparing for annual physical inventory, bin location maintenance and cycle counts, as needed; Prepare and deliver bank deposits to the proper institutions and is responsible for the branch cash box; May be responsible for manufacturer order entry and returns to vendors/manufacturers and resolves discrepancies for supplier invoices; Work on special projects, analysis, or reports as requested by the Branch Manager; May be required to perform other job functions within a branch when required including but not limited to counter sales, preparing and filling orders and/or receiving, stocking, staging, and shipping material, and maintaining branch equipment; Other duties as assigned

Requirements

2+ years of customer service, sales, or electrical distribution experience preferred; High School or GED - Required; Strong communicate skills, ability to communicate on all levels within internal and external groups; Strong written and verbal communication skills; Good team player; Strong organizational skills; Ability to work efficiently and meet tight deadlines; Ability to perform various tasks on computers, including the use of Excel, Outlook, and Word is required; Great attitude

Benefits

Medical, Dental, and Vision Insurance; Life Insurance; Short-Term and Long-Term Disability Insurance; 401K with Employer Match; Paid vacation and sick time; Paid company holidays plus flexible personal days per year; Tuition Reimbursement; Health & Wellness Programs; Flexible Spending Accounts; HSA Accounts; Commuter Transit Benefits; Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.; Employee Discount Programs; Professional Training & Development Programs; Career Advancement Opportunities – We like to promote from within