Business Analyst - Intermediate

This is an Intermediate level Business Analyst role. You will execute global compliance initiatives with precision and clarity. Ensuring timely, audience-specific communication and coordination across legal, product, engineering, and executive teams. This role is action-oriented, process-driven, and helps maintain trust by balancing urgency with business priorities.

Responsibilities

Lead stakeholder workshops and discovery sessions, bringing together business users, developers, testers, architects, and other technical specialists; Analyse and translate complex business requirements into clear user stories, use cases, acceptance criteria, process flows, and functional requirements; Facilitate backlog refinement and grooming sessions, ensuring stories are well understood, appropriately sized, prioritised, and ready for development; Act as the primary bridge between business and technology teams, resolving ambiguity and ensuring a shared understanding of requirements and expected outcomes; Investigate business and system problems, perform root-cause analysis, and work with stakeholders and technical teams to identify practical solution options; Develop and maintain high-quality business and functional documentation, including workflows, storyboards, user journeys, process diagrams, business rules, and requirements specifications; Manage requirements throughout the SDLC, supporting developers and testers during design, development, testing, UAT, release, and implementation; Identify and manage requirements dependencies, risks, assumptions, constraints, and scope changes, communicating their potential impact to stakeholders and delivery teams; Provide constructive recommendations and challenge requirements when appropriate, balancing user needs, business value, technical feasibility, risk, and delivery constraints

Requirements

Strong critical thinking; Takes ownership and drives progress; Concise and explicit communication; Builds constructive relationships; Translates business needs and regulatory material into clear requirements / user stories; Supports new or improved approaches to solving problems; Confident workshop facilitation; Proven, relevant experience in the software industry; Experience using Business Analysis and Project Management tools and techniques; Right to live and work in New Zealand without the need for employer sponsorship

Benefits

Excellent work/life balance including a 4 ½ day working week; Hybrid working (home and office-based split, requiring 2-3 days attendance per week in the Auckland office); Medical and Life insurance (after qualifying period); Volunteer day, enhanced paid parental leave and wellness benefits; Strong mentoring & career development focus; Fun team events including the Vista Innovation Cup; Supported to continually learn and improve tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture