Business Manager

Have you been waiting for the perfect opportunity to showcase your leadership and motivational skills? APM delivers Employment Services Programs from close to 500 sites nationally. Based in our Esperance, WA office, you'll be responsible for leading, coaching, and supporting a team of Workforce Australia Employment Consultants. Your focus will be on driving performance, developing people, building strong local partnerships, and creating opportunities that help individuals secure sustainable employment and achieve long-term success.

Responsibilities

Leading, coaching, and supporting a team of Workforce Australia Employment Consultants; Driving performance, developing people, building strong local partnerships, and creating opportunities that help individuals secure sustainable employment and achieve long-term success; Analysing performance data, identifying opportunities, building employer relationships, and developing strategic plans for future success; Driving accountability and building a positive team culture

Requirements

Experience within Employment Services or clearly demonstrated transferable skills; Minimum 6 months' experience managing, coaching, or leading a team in a performance-driven environment, preferably within Employment Services; Strong people leadership capability with the ability to motivate, coach, and develop others; Understanding of local labour market trends and employer engagement strategies; Commitment to diversity and inclusion, particularly when supporting participants with disability, CALD backgrounds, Indigenous communities, and other barriers to employment; Excellent interpersonal, written, and verbal communication skills; Ability to work autonomously and effectively in challenging and changing environments; Proven success working within a high-performance, KPI-driven environment; Ability to drive individual and team performance through accountability, coaching, and achievement of business objectives; Strong stakeholder management skills with the ability to build and maintain positive working relationships; A leadership style that promotes respect, integrity, collaboration, and shared success; Demonstrated ability to develop relationships with employers, community organisations, and internal stakeholders; Workforce Australia contract knowledge and completion of probation with APM (for internal applicants); Eligibility to meet legislative requirements associated with Employment Services programs; Current Australian Driver's Licence; Eligibility to work in Australia; Hold a current driver's licence and have access to a comprehensively insured vehicle; Have or be able to obtain a MyGovID (Standard level); Be willing to complete a National Police Check; Be able to obtain a Working with Children Check; Be available to work full-time, Monday to Friday, 8:30am to 5:00pm

Benefits

Attractive base salary plus generous achievement incentives; Unlimited personal use of a smartphone; Salary packaging options; Free counselling and wellbeing services; Ongoing training and career development opportunities; Purchased Annual Leave; Paid Parental Leave; Funded Certificate IV in Community Services or Mental Health Peer Support (eligibility criteria applies); Service recognition programs; APM Family Hub; Maxxia vehicle salary packaging; A supportive and inclusive team environment; Recognition and celebration of achievements and milestones