Business Navigation Leader, IKEA Damansara

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Responsibilities

Provide store steering team with information, analysis, and expert insight to support, challenge, and steer the store towards growth, optimal performance, and sustained long-term profitability.; Promote standardised dashboards and secure competence in the store to allow for analysis and understanding of performance and for making optimal decisions.; Contribute to new ways of measuring and steering the business performance in an omnichannel environment, including productivity goals and productivity measurements to ensure performance.; Have a full overview of store profit & loss and take responsibility for cost development and gross margin management, as well as for specific lines of the profit & loss, supporting Store and Country Business Navigation Manager in achieving a healthy profit & loss through key performance analysis and evaluation.; Responsible for overall forecasting and monitoring, including the execution of working hours and staff cost structure, as well as budget, to ensure that set targets are met.; Contribute with business navigation expertise in driving projects and business initiatives forward to secure the budget frame and healthy cost development.; Develop and drive short-, mid-, and long-term resource planning, together with the HR manager to ensure cost efficiency.; Conduct the necessary analysis, while securing a multi-dimensional view of the business, to evaluate retail performance with the customer in focus.; Contribute with input and coordinate the financial business planning, budgeting, and follow-up for the assigned areas of responsibility to ensure goals are met.; Responsible for commercial sales navigation on the sales floor to secure sustained profitability.; Contribute with input and provide expertise to the store boards to enable performance.

Requirements

Minimum 2-3 years of experience in a retail market, preferably from store or country company level, with a good understanding of how the commercial and financial processes work.; Minimum 2-3 years of experience of developing new ways of working and implementing proven solutions for efficiency purposes.; Minimum 2-3 years of experience in data analysis, developing metrics and projections based on analysis results.; Proven track record in delivering under time pressure.; Hands-on experience with reporting tools (e.g., Power BI, Excel and etc.); Computer/smart device literate, tech-savvy; Fluent in English, both written and spoken