Business Systems Analyst Senior

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Senior within PNC's Technology organization, you will be based in Philadelphia PA. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Participates in analyzing business requirements and production specifications for changes made to technology applications. Formulates and defines the system scope and objectives, based on user needs and business processes. Directs business process improvement projects for internal business groups, aiming to improve business results. Identifies and documents all system constraints, implications and consequences of various proposed system changes. Provides recommendations for addressing and resolving business issues, for a specific business group.

Responsibilities

Participates in analyzing business requirements and production specifications for changes made to technology applications; Formulates and defines the system scope and objectives, based on user needs and business processes; Directs business process improvement projects for internal business groups, aiming to improve business results; Identifies and documents all system constraints, implications and consequences of various proposed system changes; Provides recommendations for addressing and resolving business issues, for a specific business group

Requirements

University/college degree with 2+ years of relevant professional experience; Comparable combination of education, job specific certification(s), and experience (including military service) may be considered; Bachelor's degree; Business Assessment; Business Process Modeling; IT Environment; IT Project Management; Requirements Analysis; Technical Writing/Documentation; Workflow Analysis

Nice to have

Application Development; Business Management; Customer Solutions; Data Analysis; Design; Group Problem Solving; Process Improvements; Release Management; Requirements Specification; Software Solutions; User Experience (UX) Design

Benefits

Medical/prescription drug coverage (with Health Savings Account feature); Dental and vision options; Employee and spouse/child life insurance; Short and long-term disability protection; 401(k) with PNC match; Pension and stock purchase plans; Dependent care reimbursement account; Back-up child/elder care; Adoption, surrogacy, and doula reimbursement; Educational assistance; Wellness program with financial incentives; Maternity and/or parental leave; Up to 11 paid holidays each year; 9 occasional absence days each year; 15 to 25 vacation days each year depending on career level