Business Technology Support Engineer

Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape. We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.

Responsibilities

Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance; Review new vendors and work on process improvements; Purchase and coordinate delivery of IT equipment & maintain asset inventory; Maintain SaaS applications and licensing; Collaborate and communicate with technical leaders to ensure systems operate within security controls; Review project plans to plan and coordinate project activity; Train users on IT systems and provide technical support when issues arise; Assist with employee provisioning and deprovision.

Requirements

Service oriented; Self starting; Problem solver; Operating system knowledge (Mac and Windows); Proficiency in scripting languages; Strong organizational and coordination abilities with close attention to detail; Experience with GSuite, cloud automation, MDM and other SaaS tools; Proficiency with installation/configuration of software and hardware (including network equipment and printers); Excellent communication skills for communicating with the business technology team, employees and other departments.