Care Coordinator

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions.

Responsibilities

Reviews documents received and requests required documents to appropriate level of care for members; Evaluates eligibility information regarding services and benefit packages; Develops service plans with consumers based on assessment and diagnostic process; Maintains contact with utilization manager and out of home placement to ensure continued stay documentation and coordination; Coordinates consumer care or reports on interventions by meeting with consumer’s care team; Monitors mental status of consumers and response to treatment plans through face-to-face contact; Provides face-to-face crisis intervention; Transitions consumer to appropriate level of care upon conclusion of treatment; Provides information to consumers and family members or guardians concerning community resources and linkages; Assists consumers, families or guardians in securing appointments with support services and agencies; Maintains accurate, thorough and current documentation; Coordinates with PCP health plan, stakeholders, and funding source

Requirements

Minimum age of 22 years; Combination of experience and education totaling 3 years acceptable; Bachelor’s degree with one year of full-time behavioral health experience; Valid AZ driver’s license and motor vehicle clearance; Fingerprint clearance issued by the Arizona Department of Public Safety or eligibility to obtain one; High School or better

Nice to have

Working with substance abuse population preferred

Benefits

3.3 weeks of PTO in first year; 10 paid holidays; Low-cost medical, dental and vision insurance; Short-term/long-term disability and life insurance; 40% company retirement match up to 10% deferral; Career development and internal promotion culture; Tuition reimbursement and discount degree programs; Employee Assistance Program; Health and Wellness