Career Revolution: Hi-Tech - Brazil

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place. The Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology. Participants will gain expertise in cutting-edge technologies through comprehensive training, including product workshops, online courses, and coding basics. After completing this program, you’ll have the opportunity to explore other career opportunities at Insider.

Responsibilities

Address technical issues, resolve partner requests, and optimize operations on the Insider platform; Manage technical relationships, ensuring seamless support and success for partners; Master communication and problem-solving to deliver top-tier experiences; Work with Customer Success Managers to provide smooth, impactful solutions; Gather insights from partners to help improve our product; Meet SLAs with speedy response times and resolution skills

Requirements

Customer-Facing Experience: 2+ years in B2B environments or a consulting firm; Account Management Expertise: Knowledge in e-commerce or CRM systems; Communication Pro: Excellent written and verbal English skills; Tech-Savvy: Familiarity with Insider tools? Big plus!; Location: Based in Istanbul. (on-site)

Nice to have

Familiarity with Insider tools

Benefits

A chance to work in an international, diverse, and inclusive environment; Comprehensive product training sessions; To be a part of an industry that’s shaping the future of customer experiences; Access to many hard and soft skill training; Access to 16,000+ online courses on the LinkedIn Learning platform; Space to share your skills through training sessions and workshops; Free access to exclusive platforms such as Linkedin Learning, Masterclass, and Spotify; Inclusive Private Health Insurance; Food ticket; Team activities