Claims Administrator

CBCS, a division of Cottingham & Butler, is growing and we’re excited to welcome new team members to our Workers’ Compensation team as Claims Administrators. This is a great opportunity to start or build your career in a professional office environment. In this role, you’ll learn how to review and manage medical-only claims while providing helpful, responsive service to our clients. No insurance experience? No problem. We provide training to teach you what you need to know. We’re simply looking for people who are dependable, eager to learn, and comfortable communicating with others.

Responsibilities

Manage a caseload of medical-only Workers’ Compensation claims from start to finish; Reviewing and evaluating medical-only claims to understand what occurred; Communicating with injured workers, medical providers, and clients; Documenting claim activity accurately and consistently following CBCS Best Practices; Making timely decisions within your assigned authority to resolve claims efficiently; Submitting required state EDI filings and supporting Medicare compliance; Identifying when a claim should be upgraded for further investigation or lost-time consideration; Evaluating potential subrogation opportunities and escalating when appropriate; Meeting performance benchmarks for contact, reserving, and claim closure

Requirements

Experience in a professional setting; Strong attention to detail; Organization; Communication skills; Ability to manage multiple priorities; Ability to navigate documentation; Ability to work independently and as part of a team; Dependable; Eager to learn; Comfortable communicating with others

Nice to have

Prior claims or insurance experience

Benefits

Medical, Dental, Vision Insurance; Flex Spending or HSA; 401(k) with company match; Profit-Sharing/Defined Contribution (1-year waiting period); PTO/Paid Holidays; Company-paid ST and LT Disability; Maternity Leave/Parental Leave; Subsidized Parking; Company-paid Term Life/Accidental Death Insurance