Cleaning Supervisor

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Responsibilities

Deliver excellent service standards for routine planned and periodic cleaning; Ensure contract service delivery meets all SLA agreements; Undertake all required training; Work within a team and under own initiative; Adhere to Mitie Quality, Safety, Health and Environmental policies; Maintain designated area to agreed cleanliness; Ensure equipment is clean, well maintained and safe; Report maintenance requirements; Maintain security and follow lost property procedures; Maintain confidentiality of sensitive information; Ensure contractors and visitors comply with security and health and safety on school premises; Build positive and productive relationships with customers; Set a good example in terms of dress, behaviour, punctuality and attendance; Adhere to Safeguarding Policies

Requirements

Reliable and hardworking with a professional attitude; Ability to work to a schedule and as part of a team; Capable of working to their own initiative where appropriate; Be open and honest; Be self-driven and determined; Strive for continuous improvements in service delivery; Enhanced DBS check and satisfactory references; Commitment to safeguarding and promoting the welfare of children and young people

Nice to have

Cleaning experience

Benefits

Pension; Life Assurance; Cycle to Work Scheme; Employee Shares Schemes; Salary Finance Options; Holiday; Flexible benefits scheme; Virtual GP; Financial wellbeing assistance via Salary Finance; High street discounts via MiDeals; Save-as-you-earn scheme; Mitie Matching Share Plan; Mitie Stars recognition