Cleaning Supervisor

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Glenowen, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: 16 hours per week, 4 days out of 5, 9am – 1pm.

Responsibilities

Contract Auditing (Carry out Quality Audits as per schedule and per company policy); Client Contact (Meet with Clients as per schedule); Assisting with Payroll when needed; Check Staff Uniforms; Assisting the operations manager with Induction Training (All new starts and staff moving sites must get induction training as per induction training list); Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis; Ensuring all areas are fully stock such as toilet role dispensers, soap dispensers etc.; Keeping own store area clean, tidy, colour coded and up to spec.; Fully flexible approach needed; Holiday Cover; Stock Ordering; Comply with all Health, Safety & Hygiene standards; Comply with all HACCP regulations as necessary; Full compliance with COSHH and colour coding.; Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.; Daily Staff Management

Requirements

Exceptional customer service skills; Strong attention to detail; Previous work experience in customer service employment; Current BICS Qualifications; Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis; Fully flexible approach needed

Nice to have

NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential

Benefits

20 days’ annual leave (pro rata); Employee Assistance Program to support your health & wellbeing; Company Pension Scheme; Financial Education/Financial wellbeing advisory service; Company Events