Clinical Social Worker, Triage Team (11:30AM-8:00 PM EST)

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. Thyme Care is a market-leading value-based oncology care enabler partnering with national and regional health plans, providers, and employers.

Responsibilities

Serve as the primary intake clinician for escalated behavioral health and advanced social needs consults and alerts; Complete time-sensitive psychosocial and safety/risk assessments via phone, video, or ThymeBox; Deliver brief, targeted interventions for stabilization and safety planning; Conduct comprehensive psychosocial assessments addressing emotional concerns, financial toxicity, caregiver demands, advance care planning, and spiritual/existential distress; Utilize clinical judgment and the Thyme Care Clinical Escalations SOP to determine escalation pathways; Provide high-complexity BH management or support other needs when appropriate; Coordinate with Nurses, Care Partners, Providers, and community-based organizations to address barriers to care; Track referral status and ensure continuity of care; Maintain timely, high-quality documentation; Provide concise clinical consultation and decision support to Care Team members; Participate in case conferences and huddles; Monitor triage volumes and recurring escalation drivers; Support knowledge-sharing across Social Work

Requirements

Master's degree in Social Work (MSW) from a CSWE-accredited program; Valid, active, and unrestricted independent clinical social work license in the candidate's current state of practice (LISW, LCSW); Willingness to obtain additional state licenses as needed for cross-state practice; Minimum 3 years' clinical social work experience in a healthcare setting; Proven competence in risk assessment and crisis management (suicidality, homicidality, psychosis); Strong telehealth/phone clinical skills; Excellent clinical judgment and ability to make time-sensitive decisions while working remotely

Nice to have

Master's preferred experience as oncology social worker and/or OSW-C or APHSW-C certification; Experience as a subject-matter consultant or working within a Behavioral Health pod model; Experience in oncology, palliative care, serious illness care, hospice, behavioral health, or care navigation; Experience working in a startup, virtual care, or tech-forward environment; Experience with video visits, Google Suite, Slack, electronic health records, or care management platforms

Benefits

Equity; Benefits; Other opportunities at Thyme Care