Clinical Suppt Tech 4

Oversees and coordinates the flow of specimens throughout the laboratory. Provides oversight of assigned section and holds staff accountable for professional conduct and technical performance. Performs a variety of technical assignments involving sequences of related operations. Exercises moderate skill, judgment, and a knowledge of the terminology and common procedures and practices of a technical field. Processes information involving laboratory specimens, patient demographics, patient billing information for computing activity, and operating pre-analytical automation. Follows written procedures and ensures appropriate practices are followed. Identifies and processes specimens while maintaining specimen integrity for laboratory testing. Trains new or less experienced staff and acts as Tech in Charge, as needed. Travels between testing locations, as needed. Exercises complex skill and judgment, and knowledge of the principles and methods of a technical field.

Responsibilities

Oversees and coordinates the flow of specimens throughout the laboratory; Provides oversight of assigned section and holds staff accountable for professional conduct and technical performance; Performs a variety of technical assignments involving sequences of related operations; Processes information involving laboratory specimens, patient demographics, patient billing information for computing activity, and operating pre-analytical automation; Follows written procedures and ensures appropriate practices are followed; Identifies and processes specimens while maintaining specimen integrity for laboratory testing; Trains new or less experienced staff and acts as Tech in Charge, as needed; Travels between testing locations, as needed; Monitors employees' performance and department turnaround times; Performs troubleshooting and follows up on problems; Enters patient demographic and insurance information into the electronic medical record; Logs patient and test information into the Laboratory Information System (LIS); Prepares specimens and maintains integrity; Receives phone inquiries from providers and internal staff; Participates in QA initiatives

Requirements

Associate's degree in a related field and 1 year of experience as a Clinical Laboratory Support Tech III, or 3 years of related work experience in a health care setting, including other lab divisions within UR Medicine such as Client Services, Phlebotomy, Clinical Trials, or similar roles required; Or equivalent combination of education and experience; Ability to identify and resolve problems required; Ability to pay attention to detail and handle frequent interruptions required; Works well in a team environment required; Functions effectively in a rapidly changing environment required; Proficiency with multiple information systems for the hospital and laboratory, including but not limited to Electronic Medical Record System, Laboratory Information System, Pre-Analytical automation Control Unit and Middleware required

Nice to have

Knowledge of medical terminology