Cloud Infrastructure Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#Li-Hybrid

We are seeking a curious and versatile Cloud Infrastructure Engineer with a strong track record of deploying, integrating, and troubleshooting complex virtualization and cloud environments. As part of our VDI Lab team, you will be responsible for building and evolving the environments that our product teams rely on — standing up new VDI platforms, thin client operating systems, and cloud desktop services, and researching how to integrate emerging technologies into our infrastructure.

Because the position is highly cross-functional, the ability to communicate complex technical concepts in a clear and pragmatic way is essential. You will work side by side with product and engineering teams, and your work will become the foundation on which our endpoint capabilities are built and validated across virtualization and cloud desktop platforms.

Must have

Where you've built depth — we don't expect all of these; tell us which are yours

- Additional VDI platforms, brokers, or gateways (NetScaler/ADC, UAG)
- Hypervisor administration (vSphere/ESXi, Nutanix) and golden image lifecycle — build, optimization, patching, FSLogix
- Networking for virtual desktops — VLANs, firewalling, TLS, site-to-site VPN to AWS or Azure
- Cloud infrastructure on Azure or AWS, and CI/CD or image pipelines (GitHub Actions, Jenkins, Packer)
- Secure administration — RBAC, PIM, secrets management, vulnerability management
- Thin client and endpoint management — IGEL UMS, Dell Wyse Management Suite, Intune
- Synthetic testing / benchmarking — Login Enterprise (Login VSI) or similar

How you work

- You can explain a platform constraint to a product manager and a design trade-off to an engineer on the same day
- You're drawn to unfamiliar technology rather than wary of it — this role puts something new in front of you every quarter

Responsibilities

Build and evolve the virtualization environments our endpoint products run on, across the major VDI and cloud desktop platforms.; Automate it end to end: infrastructure as code, provisioning and image pipelines, so any engineer can get a working desktop on demand.; Keep it running across public cloud and on-prem — networking, identity, and monitoring.; Evaluate and integrate emerging endpoint technologies, from proof of concept to supported platform.; Work with product managers, engineering teams, and technology partners to unlock and validate new platform coverage.; Be the person other teams come to when they need to understand how a virtualization platform behaves.

Requirements

BSc/BEng or master's in computer science, or equivalent experience; 5+ years of professional cloud infrastructure experience; Deep hands-on experience with at least one major VDI/EUC platform — Citrix CVAD, Omnissa Horizon, Microsoft AVD / Windows 365, or Amazon WorkSpaces — and willingness to learn the others; Strong Windows Server and hybrid identity foundations (Active Directory, Entra ID); A bias toward automation — Terraform, Ansible, PowerShell, or whatever you've used to stop clicking through the same setup twice; English proficiency.