Collections Specialist/Credit Analyst - Industrial Distribution - Burbank, CA

Responsibilities

Collection calls/or correspondence in a fast paced goal oriented department; Provide customer service regarding collection issues, identifying and assisting to resolve payment discrepancies; Responsible for monitoring and maintaining assigned accounts – Collection calls/email correspondence, account adjustments, small balance write-off’s and customer reconciliations; Accountable for reducing delinquency balance for assigned accounts; Perform other assigned tasks and duties necessary to support the Accounts Receivable Department; Enlist the efforts of sales and senior management when necessary to accelerate the collection process; Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis

Requirements

Excellent verbal communication and customer service skills; Ability to add, subtract, multiply, and divide in all units of measure; Excellent organizational skills; Exhibits meticulous attention to detail. Is committed to producing accurate and high-quality work; Conscientiously and methodically approaches work. Sees tasks through to completion; High School Diploma or equivalent experience.

Nice to have

2+ years computerized Accounts Receivable experience preferred