Commercial Relationship Manager

Lumek Visuals is a growing company focused on creating engaging, high-quality visual experiences for events, brands, and audiences. We value professionalism, creativity, teamwork, and attention to detail in every project we take on.

As our team continues to grow, we are looking for motivated and dependable individuals who are ready to contribute to memorable event experiences while developing valuable professional skills.

As a Commercial Relationship Manager, you will play a key role in developing and maintaining strong relationships with clients, partners, and prospective business accounts.

You will serve as an important point of contact between Lumek Visuals and its commercial relationships, ensuring that clients receive professional communication, consistent support, and a positive experience throughout their partnership with the company.

This role combines relationship management, business development, communication, and strategic thinking in a collaborative and growth-focused environment.

Responsibilities

Build and maintain strong, long-term relationships with clients and commercial partners.; Serve as a primary point of contact for assigned business relationships.; Identify new commercial opportunities and support business development initiatives.; Understand client needs and help connect them with appropriate company solutions.; Conduct professional follow-ups with prospective and existing clients.; Support client onboarding and relationship development.; Coordinate internally to ensure client expectations and business needs are clearly communicated.; Monitor client satisfaction and proactively address questions or concerns.; Maintain organized records of client interactions, opportunities, and follow-up activities.; Participate in meetings, presentations, and business discussions with prospective and current clients.; Contribute ideas and insights that can improve client relationships and commercial growth.; Represent Lumek Visuals professionally in all business interactions.

Requirements

Strong communication and interpersonal skills.; Professional and confident approach to client interactions.; Ability to build trust and maintain productive business relationships.; Strong organizational and follow-up skills.; Ability to manage multiple priorities effectively.; Problem-solving and critical-thinking abilities.; Comfortable communicating with clients, partners, and internal teams.; Goal-oriented mindset with an interest in business growth.; Ability to work independently while collaborating effectively with a team.; Strong attention to detail and commitment to providing a high-quality client experience.