Community Associate

As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team.

Responsibilities

Act as primary point of contact and face of WeWork; Cover front desk during business hours; Greet members and guests and ensure guest policy compliance; Build relationships and anticipate member and guest needs; Support events and member engagement; Manage mail and mailroom; Manage keys and keycards; Support building operations and emergency equipment; Take direction from Community Lead and Manager; Drive growth and promotion of WeWork service offerings

Requirements

Bachelors Degree in Tourism, Hospitality or related; Proficient in English; 1+ years of hospitality experience; Strong verbal and written communication skills; Outstanding interpersonal and multitasking skills; Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion; Passion for entrepreneurial communities; Passion and understanding of WeWork’s mission and values; Proficient in basic computer skills

Nice to have

Customer service and/or sales experience a plus