Configuration & Release Readiness Lead

As our Configuration & Release Readiness Lead, you'll ensure that continuously deployed functionality is technically and operationally ready before it is released to clients. You'll coordinate the engineering activity required to move capabilities from deployed but inactive to demonstrably ready for controlled exposure. This spans tenant-specific configuration, permissions, feature controls, cross-service dependencies, observability, validation evidence, supportability and technical release controls. The role is particularly important as our platform moves towards continuous deployment and supports a growing number of client environments. You'll establish the consistent governance and evidence needed to make informed release decisions while improving release quality, predictability and operational outcomes.

Responsibilities

Provide a single engineering view of release readiness, bringing together the evidence, dependencies and decisions required for safe and controlled releases; Own release-readiness governance, defining criteria, evidence standards and decision points, facilitating reviews and making clear readiness recommendations; Assure tenant and configuration readiness, verifying that configuration, permissions, mappings, feature controls and dependencies are accurate, approved, traceable and consistent across services and environments; Coordinate technical and operational validation, including integration, default behaviours, failure modes, rollback and disablement mechanisms; Confirm support readiness, ensuring monitoring, observability, success measures, runbooks, documentation and recovery procedures are established before exposure; Improve release outcomes, using release experience, incidents and learning to strengthen controls, measurement and predictability across Engineering, Product, Platform, Security, Data and Operations

Requirements

Experience coordinating complex releases within a B2B SaaS, software platform or enterprise product environment; Strong understanding of continuous deployment, progressive delivery, feature flags and configuration-driven systems; Knowledge of configurable customer environments, including single-tenant or multi-tenant models and dependencies across microservices, data flows, permissions and platform components; Structured readiness and risk management, covering evidence, exceptions, dependencies, operational support and informed release decisions; Clear technical communication, with the confidence to coordinate Engineering, Product, Platform and Operations stakeholders around blockers, remediation and readiness status; Structure, evidence and sound judgement for complex technical decisions; Understanding of how software moves safely from deployment to release

Nice to have

Systems thinking and close attention to configuration and operational detail; Understanding of configuration-as-code, GitOps, CI/CD, observability, SRE and service ownership; Familiarity with feature-management standards or platforms such as OpenFeature, LaunchDarkly or equivalent; Opportunities to automate validation and strengthen configuration-assurance controls

Benefits

Flexible allowance; Private medical insurance through Vitality; Life assurance; Partner life assurance; Income protection; Critical illness cover; Aviva pension scheme with up to 7.5% employer matching; Access to the Wellness Hub and confidential employee assistance support services; Car leasing; Cycle to Work scheme; Technology purchase options; Additional voluntary benefits; Annual holiday allowance; Public holidays; Option to purchase additional leave; Loyalty days; Birthday day off; Long service awards; Talent Scout referral rewards; Flexible working hours; Agile working opportunities