Coordinator - Patient Registration & Revenue Services

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Our department plays a critical role in ensuring seamless patient registration, revenue services, and compliance across the health system. Located in a vibrant, walkable area with easy access to public transportation and local amenities, this role combines the energy of downtown Detroit with the convenience of a central location. Be part of a team dedicated to supporting the operational excellence of Henry Ford Health.

Role Overview : As a Coordinator - Patient Registration & Revenue Services, you will lead and coordinate patient registration, insurance verification, billing, and revenue cycle activities. Your work ensures accurate and efficient patient services while protecting the integrity of hospital accounts receivable. You'll support both patients and the broader healthcare team by maintaining compliance and fostering a positive, collaborative environment.

Why Henry Ford Health : At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

Responsibilities

Direct and coordinate patient registration, scheduling, and insurance verification processes.; Ensure compliance with payer requirements and protect the integrity of hospital accounts receivable.; Assist leadership with interviewing, training, and orienting new employees.; Provide constructive coaching and feedback to team members to enhance performance.; Maintain patient privacy and confidentiality in all operations.

Requirements

High School Diploma or G.E.D. equivalent.; Three (3) years of experience in patient admitting, registration, or insurance eligibility and verification in a hospital or medical office setting.; Strong computer skills and working knowledge of Microsoft Office products.

Nice to have

Associates Degree.; Experience as a Patient Service Representative.